We’re an award-winning provider of surgery phone technical support and maintenance. With an exemplary reputation in the industry, we’re renowned for the expert provision of SIP, ISDN, IP, Mobile & Cloud phone systems and pride ourselves in providing first class support & maintenance services.
Unlike most communications companies, we don’t sub-contract our engineering work to third party providers – it’s all in-house. This allows us to apply intense quality control and look after you properly. Whether your practice is small, medium sized or a multi surgery health centre, we can take over your existing maintenance, or set up a new maintenance contract to ensure that you’re services run as smoothly as possible 24/7.
New Maintenance & Support Contracts
Most customers decide to take out a fixed term maintenance contract when purchasing their new phone system. Our standard Monday to Friday service contracts are often fully inclusive for parts and labour, allowing you to feel safe in the knowledge that should your systems have a problem, we’re there to repair or replace the equipment and get you back up and running at no additional cost.
Taking over your Current Maintenance & Support Contract
Why not save money and improve your service levels by letting us take over your existing maintenance contract? We understand how vital a fully functional medical phone system is to your surgery. Our large team of engineers are always available to provide fast & reliable remote or on-site support. We can maintain a whole range of phone systems, from Mitel to Avaya, Aastra, Nortel, NEC, Panasonic, Shoretel, Siemens and Samsung. Our engineers are trained on a multitude of platforms so why not give us a call and see how much we can save you over your current contract.
Staff training is one of the most important parts of our job. What’s the point in having a phone system that’s designed to boost efficiency and productivity, if your team can’t use it properly. We train your staff through one on one sessions and provide access to bespoke online training videos and downloadable guides that your staff can have access to whenever the need. Here’s one of our example handset training videos that you will be provided with, depending on which phone system solution you have chosen for your surgery:
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