24/7 Business Technical Support & Maintenance

We are dedicated to providing high quality business technical support and maintenance services. We strive to provide an excellent standard of customer care which means we are in a position to be able to service a very loyal client base; from local authorities and blue chip organisations to SMEs across the nation.

Telecom Support & Maintenance

Unlike most comms companies, we don’t sub contract engineering to a third party – it’s all in-house. This allows us to apply intense quality control and look after you properly. Whether you’re a small or medium business, a call centre or even a school or medical centre, we can take over your existing maintenance, or set up a new maintenance contract to ensure that you’re services run as smoothly as possible 24/7.


Taking over your Current Maintenance Contract

Why not save money and improve your service levels by letting us take over your existing maintenance contract? We understand how vital a fully functional phone system is to your business. Our large team of field and in-house engineers are always available to provide fast & reliable remote or on-site support.


We can maintain a whole range of phone and business systems, from Mitel to Avaya, Aastra, Nortel, NEC, Panasonic, Shoretel, Siemens and Samsung. Our engineers are trained on a multitude of platforms so why not give us a call and see how much we can save you over your current contract. Ask us for more details.


New Mitel Maintenance Contracts

Most customers decide to take out a fixed term maintenance contract when purchasing a new system. Regardless of your business type, size or needs, we can develop a package to suit.


Our standard Monday to Friday service contracts are often fully inclusive for parts and labour, allowing you to feel safe in the knowledge that should your systems have a problem, we’re there to repair or replace the equipment and get you back up and running at no additional cost.

CCTV Support & Maintenance

We offer CCTV system maintenance to business and schools across the country. Whatever system you have, we can quote to look after it and provide preventative and ongoing servicing and support. On average we’re 30% cheaper than our competitors for CCTV System Maintenance, so why not get a quick no obligation quote.


CCTV System Maintenance Packages include:


  • Preventative CCTV maintenance visits

  • CCTV Monitoring

  • Remote alert monitoring

  • 4 hour fix maintenance contracts

  • 24/7 call outs

  • Camera and system upgrades

Some customers require a bespoke round-the-clock CCTV or telephone maintenance package for either compliance or quality reasons and this can easily be arranged. We can put together a bespoke 24/7 maintenance package that suits your requirements. We’re even available on Christmas day.

Covid-19 & Business Continuity at Check


Firstly, our thoughts go out to you and your families during this difficult time, especially if you have been affected directly.


It is an unsettling time for businesses, but I want to reassure you that we are well positioned to provide continuing support for the Telecoms, IT and Security of your organisation, throughout this period of disruption. Although we may have slightly increased lead times for new installations, due to a large demand for cloud home worker solutions, this will not alter the way we support your existing systems on a daily basis.


The very nature of the technology we specialise in means that remote and home working has been at the core of our business for many years now and we have already taken steps to mitigate risk of staff shortages, should the disruption continue long term.


To our NHS Partners

To maintain constant support for your vital first line systems, we have pre-isolated a number of NHS specific technical staff to ensure maximum continuity. You may notice slight increases to your normal support response times due to demand, but I can assure you we will be doing everything that is reasonably practicable to respond well within your normal SLAs.


We are living through an unprecedented event, but I want to wish you well and reiterate that if you need assistance, please don’t hesitate to call or email as usual.


Rob Wellings



01244 834800