…keeping your business connected & secure.

Choose a fully accredited IT support team that you can trust.

Does your business rely on your IT to run smoothly? What would happen to your business if your IT went down? If IT plays a vital role in your business, it’s key to minimise any break-downs that will disrupt your business processes.

 

We don’t just provide IT support services that fix IT issues, but also provide preventative maintenance, upgrades and system monitoring services to ensure minimal risks and disruptions caused by IT problems. Investing in a professional IT team to support you and your staff costs less than you think. 

IT Support Packages that cover SMEs, large enterprises & government organisations

We support a wide range of clients across the North West, from SME’s, schools, medical centres, council offices and large enterprises. Whether you have 5-10 members of staff or 1,000 members of staff, we have you covered across all platforms including Microsoft Windows, Linux & Apple Mac. We can become part of your team & enable you to have your own off-site IT department for a fraction of the cost of employing a dedicated IT support team.

 

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Expert
IT Team

Our IT support team have years of IT experience & are fully accredited with invaluable industry knowledge that is set to provide your business with a first class service.

IT-Support-Pre-Audit

On-site Pre-Audit
Checks

An on-site pre-audit is the first step in the process of an audit. During a pre-audit, we will carry out checks to ensure that your IT system is up to date and ready to undergo an official audit.

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Secure Remote
Support

Remote support allows for increased response times & aids staff productivity for low level IT issues. Staff could receive support within minutes off picking up the phone and speaking with our IT support team.

padlock and white computer keyboard on the wooden office table. privacy protection, encrypted connection concept

Disaster Recovery & Prevention

We provide IT security processes, AntiVirus & AntiMalware set-up & updates as standard, which includes regular monitoring within our silver, gold & platinum packages which limit potential threats.

workplace room with computers

Network
Installations

Having a solid network is one of the key foundations to any business that relies on it's IT system. We provide cable connections, Wi-Fi and Bluetooth solutions to get your business running smoothly.

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IT Support Packages
& Consultations

Our IT support packages are specifically designed to aid in improving your business's productivity and supporting future growth, whether it's for an SME, large enterprise or government organisation.

BRONZE
Basic Cover

a 10h Remote Support
a On-site Support (extra cost)
a 3h Response (9-5, Mo-Fri)
a 48h Hardware Fix
a Security, AntiVirus/Malware
a Desktop Support
a Server Support
a Network Support
a Office 365 Support
a On-Site Pre-Audit Checks
a Third Party Applications
a Annual IT Review
 x Off-Site Backup Plan
 x 24/7/365 Server Monitoring

 

SILVER
Great Value

a 15h Remote Support
a 1 d/m On-site Support
a 2h Response (9-5, Mo-Fri)
a 32h Hardware Fix
a Security, AntiVirus/Malware
a Desktop Support
a Server Support
a Network Support
a Office 365 Support
a On-Site Pre-Audit Checks
a Third Party Applications
a Annual IT Review
a Off-Site Backup Plan
a 24/7/365 Server Monitoring

 

GOLD
Ideal for SMEs

a 30h Remote Support
a 2 d/m On-site Support
a 2h Response (9-5, Mo-Fri)
a 24h Hardware Fix
a Security, AntiVirus/Malware
a Desktop Support
a Server Support
a Network Support
a Office 365 Support
a On-Site Pre-Audit Checks
a Third Party Applications
a Annual IT Review
a Off-Site Backup Plan
a 24/7/365 Server Monitoring

 

PLATINUM
Unlimited Support

Special offer available!

a 60h Remote Support
a 4 d/m On-site Support
a 2h Response SLA 24/7
a 24h HW Fix/Replace/Loan
a Security, AntiVirus/Malware
a Desktop Support
a Server Support
a Network Support
a Office 365 Support
a On-Site Pre-Audit Checks
a Third Party Applications
a 6 Month IT Review
a Off-Site Backup & Management
a 24/7/365 Server Monitoring

PLATINUM+
Full Cover

a 60h Remote Support
a 4 d/m On-site Support
a 1h Response SLA 24/7
a 24h HW Fix/Replace/Loan
a Security, AntiVirus/Malware
a Desktop Support
a Server Support
a Network Support
a Office 365 Support
a On-Site Pre-Audit Checks
a Third Party Applications
a 6 Month IT Review
a Off-Site Backup & Management
a 24/7/365 Server Monitoring
a Hardware Lifecycle Management

Covid-19 & Business Continuity at Check

 

Firstly, our thoughts go out to you and your families during this difficult time, especially if you have been affected directly.

 

It is an unsettling time for businesses, but I want to reassure you that we are well positioned to provide continuing support for the Telecoms, IT and Security of your organisation, throughout this period of disruption. Although we may have slightly increased lead times for new installations, due to a large demand for cloud home worker solutions, this will not alter the way we support your existing systems on a daily basis.

 

The very nature of the technology we specialise in means that remote and home working has been at the core of our business for many years now and we have already taken steps to mitigate risk of staff shortages, should the disruption continue long term.

 

To our NHS Partners

To maintain constant support for your vital first line systems, we have pre-isolated a number of NHS specific technical staff to ensure maximum continuity. You may notice slight increases to your normal support response times due to demand, but I can assure you we will be doing everything that is reasonably practicable to respond well within your normal SLAs.

 

We are living through an unprecedented event, but I want to wish you well and reiterate that if you need assistance, please don’t hesitate to call or email as usual.

 

Rob Wellings

Director

support@checkcomm.com

01244 834800