BT Openreach is phasing out analogue lines as part of BT’s PSTN & ISDN 2025 Switch Off. The aim is to switch off all analogue lines by 2025 and
move everyone over to a digital system using a fibre based internet connection.
BT’s Stop Sell Phase 2023 means that it will stop selling traditional phone lines in all exchange areas from 2023. This will potentially affect your phone system. You may also need to upgrade your broadband and any equipment that currently uses analogue lines, such as alarms, door entry systems, CCTV, faxes, PDQs and so on.
How does this affect my organisation?
If you are currently using a traditional phone system, BT Openreach will no longer provide support to you, or your provider for lines which are being placed into ‘Stop Sell’ by 2023. Even if your organisation uses a modern cloud system, you may still have some legacy connections so it’s worth checking now to save any potential disruption.